L o a d i n g
AI Voice Caller & Sales Automation Bot

AI Voice Caller & Sales Automation Bot

AI-powered calling and follow-up automation designed to scale outbound sales.

The system blends natural-language conversations with structured sales workflows, allowing teams to qualify leads faster, reduce agent fatigue, and keep outreach consistent.

It integrates with CRM pipelines to update statuses automatically, trigger follow-ups, and surface call insights for managers and reps in real time.

  • Completed Date: 2025
  • Category: AI Automation
  • Client: Product R&D
  • Location: France, Île-de-France

Key Features

Built with a product-first mindset to deliver measurable outcomes and operational clarity.

  • Automated lead calling and qualification
  • Smart follow-ups and reminders
  • Call summaries synced to CRM
  • Use cases for sales and support
  • Call analytics and performance insights
  • Compliance controls and opt-out flows

Results

Designed to reduce manual calling workload and keep outreach consistent at scale. Teams see higher contact rates, faster lead qualification, and clearer sales reporting.

Call outcomes are summarized and pushed into the CRM, helping sales leaders track conversion trends and optimize scripts based on real data.

Architecture

Telephony integration, orchestration layer for call flows, AI summarization, and secure logging for QA and compliance.

A configurable prompt and routing layer powers multi-language support, call transfer rules, and escalation paths while keeping transcripts and recordings secure.

Technology Stack

  • Frontend: React, TypeScript, Tailwind CSS
  • Backend: Ruby on Rails, Webhooks
  • AI/Voice: Speech-to-text, text-to-speech, LLM routing
  • Data: PostgreSQL, Redis, object storage
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